Rotech of Richmond

"Rotech of Richmond is the local branch of the national Rotech Healthcare company, providing home medical equipment and related services from its office on Atwood Drive in Richmond, Kentucky. A federal Medicare supplier listing associates the branch with power wheelchairs and power operated vehicles alongside standard home medical equipment, and its stated services include home oxygen concentrators and tanks, oxygen therapy, ventilators, CPAP machines and supplies for sleep apnea, wound care including negative pressure wound therapy, and diabetic supplies such as continuous glucose monitors.

Public feedback names staff member Hanna in connection with resolving problems that began with other companies, and other satisfactory deliveries of supplies for loved ones and informal help finding a workable CPAP mask. A few friction instead, including a perceived rude phone exchange and a mask order that had not arrived months after it was placed.

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