Bay Home Medical & Rehab

Bay Home Medical & Rehab at 707 Parsons Road in Traverse City supplies power wheelchairs, mobility equipment, and rehabilitation supplies to the Grand Traverse region. Long-term customers highlight the repair service, specifically naming technician Mike for his ability to fix power chairs sold by the store, along with office staff Mark and Anna for helpful interactions.

One reviewer who has used the business for many years expresses complete satisfaction with both equipment purchases and ongoing service. Other reviews tell a different story, with one customer reporting that a home modification quote request went unanswered despite promises of a callback, and another describing a pricing dispute where the final cost came in $200 above the quote.

The business maintains weekday hours with extended evening availability. For Traverse City residents seeking mobility equipment and repair, the review record points to strong technical service for existing customers alongside administrative inconsistencies that prospective buyers may want to clarify in advance.