West End Medical Equipment is a medical-supply business at 318 West Main Street in Norwich, Connecticut, listed in the mobility-scooter-repair category, and its review profile shows the business has not been claimed by an owner. The business is listed at (860) 889-8785, with its site at westendmedct.com, and posts hours of Monday through Friday, 9 a.m. to 6 p.m. Its published review record runs negative. One account concerns an online order in which far fewer items arrived than the listing showed. Another describes calls started after three weeks over insurance submissions, staff repeatedly saying they would send the paperwork and call back but never doing so, a new staffer submitting after five weeks, and a wrong prescription received after seven weeks. A third account calls the operation unprofessional. The visible record is drawn from a small set of accounts on the business’s unclaimed review profile. No positive accounts appear in the visible record, which offers no evidence of scooter-specific service work beyond the directory category.
Google rating: 2 out of 5