Tucked along Ventura Boulevard in Sherman Oaks, this family-run Vespa, Piaggio and Moto Guzzi dealership has been matching riders to scooters since 2000, and the atmosphere is its signature: welcoming, no-pressure, and staffed by people whose names come up again and again, from owner Ken to Lexi, Kyle and Megan on the sales floor and mechanic Brian in the back. Buying here tends to be an unhurried education, with test rides and side-by-side model comparisons before any paperwork, and the service department has made things right at no charge when a new bike developed a small fault shortly after purchase. Scooters can also be delivered, with a thorough orientation on operation and service intervals for the new owner. Metered parking outside is notoriously difficult, and the website contact form once went unanswered for a would-be buyer, so calling (818) 906-0350 is the surer route. One dissatisfied experience with the service side stands apart from a broadly loyal following that includes longtime motorcyclists who made the switch to Vespa.
Google rating : 4.5 out of 5