North Austin’s Trek-owned store at 10947 Research Blvd carries the former Bicycle Sport Shop legacy into the corporate era. Service manager Kelly gives careful assessments, including an honest evaluation of a 20-year-old Specialized, the kind of straight talk that builds trust with riders bringing in well-worn machines. Stacey Conley handles walk-in repairs smoothly, and Anji Greene completes service-plan agreements on time. The team knows its stuff. The shop performs tune-ups and repairs on bikes of any brand, not just Trek, which widens its usefulness for households with mixed fleets. The floor carries Trek and Bontrager bikes and e-bikes with the usual corporate depth in sizing and accessories, so sizing and add-ons are easy to dial in. Hours run Monday through Saturday 10 to 6 and Sunday 12 to 5. For North Austin riders, the Research store offers a knowledgeable, punctual service department backed by Trek’s parts pipeline. The phone is (512) 345-7460.
Google rating : out of 5
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