J&L Medical Services operates a Torrington branch at 1143 New Litchfield Street, Unit D, as part of its Connecticut network of respiratory and home medical equipment locations. The company supplies CPAP machines and supplies, oxygen equipment, and a full line of durable medical equipment, with in-home setup and instruction for patients managing chronic conditions. Its Torrington office keeps weekday hours from 8:30 AM to 12:30 PM. customer feedback of this location single out staff members by name: Ms. Jimenez for kind, professional service and Jocelyn for going out of her way on customer care, while the therapist who set up one patient’s machine was noted as doing a great job on the installation. The same set of customer feedback includes a complaint about an unhelpful follow-up call, when a staffer reportedly told a patient asking about water drying out of a machine that a humidifier was needed, without resolving the issue. J&L’s broader operation offers in-home service and delivery across Connecticut, and the company works with insurance billing for qualifying equipment.
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