Ideal Home Medical is located at 1147 Jeffreys Road in Rocky Mount, North Carolina, with phone (252) 937-2266 and a web presence at rotech.com as a Rotech company. It is a Medicare-enrolled durable medical equipment supplier whose listed product lines include power operated vehicles (scooters), manual and power wheelchairs, and oxygen equipment from brands such as Inogen, Philips, ResMed, Fisher Paykel, and Genadyne. The store also supplies home oxygen concentrators and tanks, home ventilators, CPAP machines for sleep apnea, wound care supplies, negative pressure wound therapy, and diabetic supplies including continuous glucose monitors. Its review record is mixed. Positive entries describe professional staff who explain equipment use and answer questions. Other entries report an oxygen machine left unserviced with no filters for weeks after a service request, small oxygen bottles never delivered, a replacement mask call never returned, a six-week order delay, a wheelchair delivered with another patient’s name on it, and a two-year wait for a wheelchair.
Google rating: 1.9 out of 5
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