eStar Rides – Little 5 Points

eStar Rides’ Little 5 Points location on Euclid Avenue in Atlanta (profiled as ‘eStar Rides | Electric Scooter & Electric Bike Repair Shop’) has a thin profile with just two accounts — all that exist on this profile. One account covers a scooter repair with good communication and a transparent process, with a strong endorsement of the shop. The other is a lengthy unhappy account: she called ahead but was not told the shop had moved buildings, making the online address wrong, or that walk-ins still needed an appointment form. She paid a $50 express fee that was never marked as express, so the scooter was finished just before closing and she could not collect it until days later; she describes the owner as dishonest about when he called, says the shop refused to refund the express fee, and criticizes a checkout form that asks patrons to agree not to dispute charges. She plans to dispute the fee with her bank.

Google rating : out of 5