ERIK’S – Skokie

The Skokie ERIK’S location, listed as ‘ERIK’S – Bike Board Ski,’ sells bicycles, e-bikes, and ski gear with an in-house service department. E-bike purchases come with patient walkthroughs of features and app pairing, a warranty-covered battery replacement handled smoothly, and service performed on bikes bought elsewhere. Staff names appearing include Enrique, Oscar, and John. Two bad experiences stand out. One online ski order was cancelled without notice, followed by a reorder that added a $19 shipping charge the customer felt should have been waived, with no manager made available; the owner’s response states the original payment did not clear and the shipping was refunded. The other covers an electric trike picked up with brake noise, derailleur chatter, and loose hardware that the buyer ultimately fixed independently — though a later update notes that corporate and the Brookfield, Wisconsin store resolved the issues. The large, well-stocked showroom, helpful staff, and no-pressure approach to choosing a bike round out the picture.

Google rating : out of 5