Dick’s Bicycle Shop at 781 Niagara Street in Tonawanda is run by owner Dick and his crew, and it has invested in e-bike service in a visible way: a new lift dedicated to servicing e-bikes drew specific praise. Quick pinch repairs are a hallmark — an Empire State Trail rider whose seat bolt broke a mile from the shop was sent off riding again, with the observation that “Tonawanda and Buffalo are lucky to have you servicing their bikes.” A grandson’s bike fitting earned praise for friendly, professional staff, and restorations and maintenance are described as trustworthy small-business work, the kind where the person taking your bike in is the person working on it. Tandem rentals round out the offerings and give visitors another reason to stop in. Older counterpoints exist: a 2018-era gear-adjustment job came back faster than estimated but with cost surprises, and one dated report described rude treatment by the owner. The shop’s e-bike focus, trail-friendly rescue ethos, and rental fleet set it apart.
Google rating : 3.5 out of 5
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