Cambridge Bicycle sits on Massachusetts Avenue between MIT and Central Square, where it has operated under its current name since 1999 after succeeding a shop called The Bicycle Workshop. The store sells bicycles, accessories, and electric bicycles, and its official site invites shoppers to test-ride e-bikes and notes that it accepts Cambridge, Boston, and Massachusetts e-bike vouchers. A walk-in service department handles maintenance and repairs. Comments at the exact address present a mixed picture. Favorable comments describe quick turnarounds — a shifter cable replaced and a bike lubricated in minutes — honest guidance on repair options, helpful treatment of a beginner buyer, and a thorough e-bike inspection that left the rider feeling more secure. Critical comments describe a missing axle key and improperly installed disc brake pads after a cassette cleaning, with a poor response when the rider raised the problem, along with pricing some readers found steep and inconsistent service. Riders considering repair work may want to confirm pricing and expectations in advance.
Google rating : out of 5