Shaw & Ott Medical, legally Van Harlingen Inc., is a durable medical equipment supplier on Lexington Avenue in Mansfield, serving Richland County with mobility products and home accessibility services. The showroom carries power-operated mobility scooters, manual and power wheelchairs, lift chairs, hospital beds, walkers, and daily-living aids, with staff who assist with Medicare and Medicaid reimbursement paperwork. A home-modification team of licensed contractors installs custom wooden ramps, stair lifts, porch lifts, and wheelchair-accessible bathrooms, and the company provides 24-hour emergency service for its equipment patients. Delivery includes setup and patient education, and rental options cover short-term needs such as recovery after surgery. Visitors describe helpful guidance from the first phone call through delivery, including instances where staff searched the warehouse for a wheelchair in stock when none appeared available. Others report disputes over restocking fees on returned lift chairs and over whether certain claims would be filed with Medicare. The office is open Monday through Friday from 9 a.m. to 5 p.m.
Google rating: 3.4 out of 5
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