Custom Healthcare Inc, now trading as Numotion (Custom Healthcare Inc dba NuMotion per the Louisiana Department of Health), at 314 W Main St in Thibodaux, LA supplies mobility equipment under the Mobility Scooter Repair category. Wheelchair delivery and fitting involve long waits, follow-up calls go unreturned, and products arrive incorrectly measured. Push rings positioned too close to tires caused skin abrasion on hands. Customer service issues stand unresolved, with sales representative Chuck Fontenot involved in the contested sale and fitting. No website is listed; the business is reachable at (985) 448-0464. Thibodaux-area wheelchair buyers should approach with documented caution: verify measurements independently, get fitting commitments in writing, and confirm follow-up procedures before paying. The record shows a pattern of post-sale service failures rather than isolated incidents. The Numotion rebranding at the same address means customers may encounter the same operation under the new name. Buyers who have already purchased can document every interaction and escalate unresolved fitting problems through the Numotion corporate channel.
Google rating: 2.6 out of 5
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